We have tried to make this policy as clear as possible, but your personal information and identity protection is important to us, as it should be to you, so please take time to read this information.
Chickenstock Music Festival Ltd may at any time change this policy by publishing a new version on the website. The latest version was update on 17th June 2023.
Photographs & Video Images
No pictures will be taken in areas of showers, toilets, medical areas, quiet areas, baby changing & nursing facilities or security areas, or where the person could be judged as being inappropriately dressed. We cannot be held responsible for photographs and videos taken by the general public attending any of our events or what they do with them, but if you are unhappy that your image is being taken, talk to a member of the security team immediately and identify the person who has taken the images, and Security will ask them to delete the images in their presence.
There will be notices in the programme and at the main entrance, regarding photography and use of images taken.
All Licenced Security Staff will be wearing body cameras Any footage recorded will be passed to law enforcement agencies and the event Directors in the event of need, without requiring permission of attendees in the footage.
The Festival may collect certain specific personal information from our website, telephone calls and written correspondence to provide our customers and users with an individually tailored range of services.
We may, for example, keep a record of your name, mailing address, home telephone number, mobile telephone number, e-mail address and preferences. We do not store any financial information.
What do we do with your personal information?
We may use your personal information to inform you about forthcoming festival events, news and offers which may be of interest to you. You will receive information by email.
We may also use your personal information to communicate with you, for record keeping purposes, for marketing purposes, but you can contact us at any time via email to firstname.lastname@example.org if you wish to have your personal details removed from out system.
Use and disclosure of personal information
Your personal information will be disclosed only to relevant representatives and working groups of Chickenstock Festival. Only necessary information is disclosed.
All reasonable steps are taken to ensure all information is accurate, complete and up to date.
We will not sell, distribute or disclose your information to third parties.
Accessing and updating your personal information
A request for access to your personal information must be in writing addressed to Chickenstock Music Festival Ltd. We will grant access within 30 days.
Security of your personal information
We take reasonable steps to protect all of your personal information we hold, from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form. You accept the inherent security risks of providing information over the internet.
Consent / Compliance
Your personal information will not be used for any unrelated purpose without your consent.
By disclosing your personal information to us, by using this website or by telephone or written correspondence, you consent to the collection, storage and processing of your personal information by Chickenstock Music Festival Ltd.
Duration that information will be retained.
All information provided to Chickenstock Music Festival Ltd, to express and interest in the festival or to purchase tickets via email, SMS, social media sites, in writing or over the phone, will be kept for a duration of 5 festivals. Images will be kept indefinitely as a visual record of the events.
Your IP address will not be stored when you access the Chickenstock Music Festival Ltd website.
Although currently not in use, we may use ‘cookies’ to identify you when you visit our website to build a demographic profile. A ‘cookie’ is a small piece of information sent to by a web server to a web browser, which enables the server to collect information back from the browser. ‘Cookies’ are frequently used on websites and you can choose if and how a ‘cookie’ will be accepted by configuring your preferences and options in your browser. If we use ‘cookies’ in the future we will not cross-match information collected through ‘cookies’ with other personal information to determine who you are or your e-mail address. However if you disable ‘cookies’ you may not then be able to access all functions of our website. Find out more about the use of ‘cookies’ at www.cookiecentral.com
Third party links/sites
You are able to access third party sites through links on our website. Any link to a third party site is provided for your information and convenience only. Chickenstock Music Festival Ltd is not responsible for and makes no representations concerning the condition of and content of, or products offered at the third party site or their commitment to Privacy Laws. Any link from Chickenstock Music Festival Ltd’s website does not indicate, expressly or impliedly, that Chickenstock Music Festival Ltd endorses the site or the products or services offered there. If you access a third party site, it is at your own risk.
Social Media Users
We use social media channels (including Facebook, Twitter, and Instagram, the “Social Media Companies”) to publish information on the Festival. If you follow or otherwise engage with our social media channels, or if you use social media to send us messages or posts, we may use your Profile Data to communicate with you. When you interact with our channels, the Social Media Companies may also process your personal data for their own purposes. For more information we would encourage you to review the privacy notices published by the Social Media Companies. We may also publish your posts on our website.
How to unsubscribe
You can unsubscribe from any or all of Chickenstock Festival’s services at any time, Please contact us directly via email at email@example.com.
If you have any questions or concerns about the way in which we handle your personal information, please contact Chickenstock Festival through the website.